BUTTERFLY OF LIFE® has a 100% satisfaction guaranteed. If you are at all unhappy with the item you have purchases within 30 days of the date of shipment you may return the item for a refund or an exchange.

BUTTERFLY OF LIFE® will refund or exchange your item as long as there are no signs of wear or damage in any way. You must contact BUTTERFLY OF LIFE® for a Return Authorization Code for your item and have it clearly marked on the outside of the package. If the Return Authorization Code is improperly displayed or the package is uninsured it will be refused.

How to Prepare your Return To return or exchange an item, please follow our three step process:

1. Return Authorization Code: contact BUTTERFLY OF LIFE at info@butterflyoflife.com and you will be given a Return Authorization Code. Please record this code and clearly mark it on the outside of the package.

2. Package your Return: Include all original BUTTERFLY OF LIFE® packaging and include all original paperwork. For security purposes please address the package to the following:

Butterfly of Life
1660 Tullamore Street
Mankato, MN 56001

3. Insure your Package: Be sure to ship your item fully insured and request a return receipt for confirmation that your shipment has been reached to its destination. BUTTERFLY OF LIFE® is not responsible for loss or damage of return shipments.

Please note that you must follow these instructions exactly. Failure to do so will prevent the processing of your return. If you have questions about our return procedure, please contact us at info@butterflyoflife.com